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The Customer Is Always Wrong, by CC Standish
Download Ebook The Customer Is Always Wrong, by CC Standish
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'90s grunge kid Conrad Jacoby is on the verge of graduating from Hiawatha High. Eager to leave the nest and his alcoholic Vietnam veteran father behind, Conrad joins the workforce where he tests his luck at minimum wage jobs in food service and retail, building his savings and his backbone with the goal of moving out. Although Conrad is determined, he quickly finds that his sheltered Minnesota upbringing has not prepared him for the life challenges and difficult personalities he will encounter in this coming of age comedy.
- Sales Rank: #1679894 in eBooks
- Published on: 2016-01-15
- Released on: 2016-01-15
- Format: Kindle eBook
Most helpful customer reviews
0 of 0 people found the following review helpful.
Intellectually witty and candid
By Sandra's Book Reviews
Conrad (A.K.A. CJ) is about to graduate high school. For his final year, he thought he’d mimic the antics of Judd Nelson in The Breakfast Club by finally getting revenge on a hated Spanish teacher. Very well done, indeed! Never one to follow the crowd, CJ always opted to map his own way, do whatever he felt like. So, obviously, he was never into any of the important stuff like voting because “politics was like organized sports to me—to quote Simon and Garfunkel: every way you look at it you lose.” (18) But, alas, high school doesn’t last forever and soon he will embark into adulthood with one thing in mind: save his money and move out of his parents’ house. Easier said than done, right? Especially when you have to start off in a fast-food and retail chain in a lowly state like Minnesota.
“Working never struck me as something that I would be very good at: I didn’t take authority seriously, I didn’t kiss up to people who got paid to talk down to others, and most importantly, I felt like I was mentally overqualified for most jobs available to someone within my age demographic.” (5)
“At 18, I couldn’t say my limited life experience had been incredibly challenging up until this point, but I managed to skate by on what I figured most people did in these situations—by bull#@!ting.” (21) Ah, yes, the interview, where you get to answer half-baked questions like “Where do you see yourself in 5 years?” and “What are your greatest weaknesses?” But, hey, we need to get paid, right?
“Remember, Conrad: THE CUSTOMER IS ALWAYS RIGHT!” (21) Eeek. And, of course, you’re going to get that customer fighting to the death over the “wrong” change or a stupid return.
“Is this what it was all about? I thought. Will the next fifty years of my life consist of being tortured by some a-hole with an inferiority complex while pulling down minimum wage? A fifteen percent lunch discount? Death row prisoners have it better!” (22) Yep!
Intellectually witty and candid, The Customer is Always Wrong is a delectably humorous and bungling account of working the stale salt mines of greedy Corporate America. I loved Conrad’s snarky and sarcastic attitude. He learns that working a job is a deadpan skewer between the eyes. It’s a cold, cruel jungle out there in the real world. And he narrates it all in this well-versed, satire comedy!
0 of 0 people found the following review helpful.
The novel is strung together like a purposeful song
By Mirta Ramirez-Espinola
The Customer is Always Wrong
As I began reading I anticipated stopping at 50 pages to decide whether or not I was going to review, but I couldn’t put the book down. I finished it before the sun came up. From the protagonist, I sensed an innocence and an inner strength. I was taken back to an undergrad literature course where analysis of literature and specifically the protagonist was prevalent. Who was it you ask? Holden Caulfield stood out in my mind-The Catcher in the Rye. It was an effortless task to turn the pages to the finale. Nothing felt out of place in this story. The novel is strung together like a purposeful song. It was reminiscent of a time with less technology and the adolescence angst of post high school uncertainty and a rite of passage of a young man. Furthermore, you champion the unsung hero, the protagonist, as he stumbles through life and at times is dealt an unfair hand. You want him to overcome the obstacles to fulfill his destiny. You want him to succeed and find himself. At any rate, the novel will hit the literary spot with many readers. The story is comical and pure. It’s usual because it happens, and it is unique because it is difficult to write it just so. This is an author to watch! –M.Espinola
0 of 0 people found the following review helpful.
A sarcastic, witty, and intelligent read
By Charity Rowell-Stansbury
I received a free copy of this book in exchange for an honest review.
I really was not sure what I was getting myself into when I agreed to review this book. I suppose I was expecting something like the movie "Clerks," but discovered that the book was reminiscent of my days as a young adult working in the customer service industry. While I was not nearly as expressive as C.J. is, I completely understood many of his reactions and had contemplated taking similar actions against managers and customers when I was younger.
While I found myself laughing at some of C.J.'s exploits, I empathized with his situation; wanting to leave home, hoping that another employer will be better than the previous one, searching for a less mind-numbing position, working his butt off so that he can get into a better situation overall. When I first started reading the book, I did not think that I would like C.J.; however, the more I read, the more I wanted the kid to catch a break.
If you have worked in customer service and enjoy dark humor, The Customer is Always Wrong is a great read that will have you laughing at times while groaning over C.J.'s mistakes.
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